1. Confirmation Required:
Before initiating a return, please contact our service team to confirm the return request.

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2. Eligibility for Size Exchanges:
Returns are only eligible for size exchanges, provided the requested size is still in stock.
Items must be in their original condition, unworn, unwashed, and with tags intact.

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3. Time Frame for Returns:
Return requests must be made within 7 days of receiving the item.
Unfortunately, we cannot accept returns beyond this 7-day window.

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4. Non-Refundable Items:
Please note that we do not offer refunds; exchanges are only available for sizing purposes.

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5. Return Shipping:
The customer is responsible for return shipping costs unless the return is due to a defect or error on our part.

Cancellation Policy 

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At MAVEN & Co., we strive to provide a seamless shopping experience. If you need to cancel an order, please review our policy below.

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1. Order Cancellation
You may cancel your order within 24 hours of purchase by contacting us at manav8676@gmail.com
Once an order has been processed or shipped, it cannot be canceled but may be eligible for return (see our Return & Exchange Policy).

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2. Custom & Made-to-Order Items
Orders for custom or personalized products cannot be canceled after they are placed.
If production has not started, we may consider cancellations on a case-by-case basis.

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3. Refunds for Canceled Orders
If your cancellation request is approved, a refund will be issued to your original payment method.
Refund processing times vary based on your bank or payment provider but typically take 15 - 18 business days.

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4. Late or Failed Cancellations
If you miss the cancellation window, you may still be eligible for a return or exchange after receiving the item.
We are not responsible for failed cancellations due to incorrect information or missed deadlines.

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5. Contact Us
For cancellation requests or inquiries, please contact manav8676@gmail.com with your order number.